Welcome to i8Live. These Terms & Conditions govern your access to and use of i8live and any related services, products, content, promotions, and features made available through the Platform.
By accessing, browsing, registering, or using the Platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, you must immediately discontinue use of the Platform.
To access and use the Platform, you must:
The Platform reserves the right to request proof of age and identity at any time. Failure to provide satisfactory verification may result in account suspension, restriction, or closure.
By registering an account, you agree that:
All deposits made to i8 will be credited to your member account after the payment has been received, processed and verified. You can make a deposit into your member account at any time.
There are limits and controls on the number of times for deposits and withdrawals that can be performed on the same day. You are not allowed to submit more than five (5) withdrawal requests in a day. The daily withdrawal limit is capped at RM50,000 (Ringgit Malaysia: Fifty Thousand Only).
A turnover of at least one (1) time on the value of deposit needs to be reached or achieved prior to a withdrawal request can be submitted.
Withdrawal of money from your member account may only be made in the same currency in which deposits were made. Moreover, withdrawal can only be made in the name of and to the registered account holder.
i8 reserves the right to carry out random identification check or KYC (Know Your Customer) verification as a due diligence effort in respect to your withdrawal request, especially for transactions of large sum.
i8 is solely a gaming platform that consolidates popular and hot online games available in the market offered by various game providers.
All wagers are binding; if a wager is placed or a hand is played using your member account, it will be considered to have been made by you, therefore valid and cannot be cancelled.
i8 maintains a twelve (12) months records for all online transactions and betting activities for reconciliation purposes if necessary when disputes occur.
Every game provider is having and adhering to its maximum payout tolerance level and shall be solely responsible for all final and also the maximum payout amounts for each of its specific games. i8 has neither the rights nor control over the final payout amount by game provider.
Should i8 discovers improper method (such as plug-in) or any illegal personal or group or syndicate betting activities causing unfair advantage or damage to i8, we have the right of retention to cancel bets of such and may suspend, block or close your member account immediately and solely at i8's absolute discretion.
Should i8 discovers any misuse of i8 websites by introducing viruses, Trojans, worms, DDOS or any other harmful hardware or software technology, causing unfair advantage or damage to i8, we have the right of retention to cancel bets of such and may suspend, block or close your member account immediately.
In case of any external factor that results in poor internet connection, connection error, poor hardware, etc., the final results or outcomes shall be based on the latest recorded data as reflected in i8's and also its game provider's database.
Under any circumstances of force majeure (such as natural disaster, hacking attack, etc.) which causes loss of data, please check i8's announcement for further notice and update.
The Terms of Use as written in English shall be the accurately explained version. If there is any inconsistency between different languages, the English version shall be the prevailing version and to be referred to at all times.
i8 reserves the right to change any of the terms, conditions, policies, articles, jackpot rules and game rules at any time, without notice and in i8's sole discretion. Any revision or amendment in the agreement shall take effect immediately once announced.
With the full coverage of 24-hours live Customer Service and Support that is available 7-days per week, i8's professionally trained and friendly Customer Service Representative is always ready to attend to any of your urgent queries; assisting you towards an efficient and effective resolution.